Privacy Notice

Effective Date: 01/01/2024

Garki Hospital Abuja (“Garki Hospital”, “we”, “us”, or “our”) is committed to protecting the privacy and confidentiality of personal information entrusted to us. This Privacy Notice explains how we collect, use, disclose, store, and protect personal information obtained through our website www.garkihospital.com, in accordance with applicable Nigerian laws and regulations, including the Nigeria Data Protection Act (NDPA) 2023 and relevant healthcare confidentiality obligations.

By using our website, you acknowledge that you have read and understood this Privacy Notice.

1. Scope of This Privacy Notice

This Privacy Notice applies to:

Visitors to our website
Patients and prospective patients interacting with us online
Individuals who submit enquiries, forms, or applications via the website

This notice does not replace professional medical confidentiality obligations, which remain governed by applicable healthcare laws and ethical standards.

2. Information We Collect

We may collect the following categories of personal information:

a. Personal Identification Information

Full name
Email address
Phone number
Residential or mailing address (where applicable)

b. Health-Related Information

Where you voluntarily provide it through contact forms or appointment requests:

Basic health information relevant to your enquiry

Note: Please do not submit sensitive medical details through the website unless specifically requested through a secure channel.

c. Technical and Usage Information

IP address
Browser type and version
Device information
Pages visited and time spent on the website
Cookies and similar tracking technologies

3. How We Collect Information

We collect personal information through:

Online contact or enquiry forms
Appointment request forms
Newsletter subscriptions (if applicable)
Cookies and analytics tools
Direct communication initiated by you

4. Purpose of Processing Personal Information

We process personal information for the following purposes:

Responding to enquiries and requests
Scheduling appointments and providing healthcare services
Improving our website and services
Communicating important information about our services
Compliance with legal and regulatory obligations
Ensuring website security and preventing fraud

5. Legal Basis for Processing

We process personal data based on one or more of the following lawful grounds:

Your consent
Performance of a contract or provision of healthcare services
Compliance with legal obligations
Protection of vital interests
Legitimate interests pursued by Garki Hospital, provided such interests do not override your rights

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Enhance user experience
Analyze website traffic and usage patterns
Improve website functionality

You may control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

7. Disclosure of Personal Information

We do not sell or rent your personal information. We may share information only where necessary with:

Authorized hospital staff and medical professionals
Trusted service providers (e.g., IT support, website hosting)
Regulatory authorities where required by law
Law enforcement agencies, when legally obligated

All third parties are required to maintain confidentiality and adequate data protection measures.

8. Data Security

We implement appropriate technical and organizational measures to safeguard personal information against:

Unauthorized access
Loss or misuse
Alteration or disclosure

While we strive to protect your information, no internet-based system is entirely secure.

9. Data Retention

Personal information is retained only for as long as necessary to:

Fulfill the purposes outlined in this notice
Comply with legal, regulatory, and medical record retention requirements

10. Your Data Protection Rights

Under the Nigeria Data Protection Act, you have the right to:

Access your personal data
Request correction of inaccurate information
Request deletion of your personal data (subject to legal limitations)
Withdraw consent at any time
Object to or restrict certain processing activities
Lodge a complaint with the Nigeria Data Protection Commission (NDPC)

Requests may be subject to verification of identity.

11. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors without parental or guardian consent.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.

13. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. Any changes will be posted on this page with an updated effective date.

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Notice or your personal data, please contact:

Garki Hospital Abuja
Website: www.garkihospital.com
Email: info@garkihospital.com
Phone: 08090208422
Address: Garki, Abuja, Federal Capital Territory, Nigeria